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@carolinenjeri
Highly organized Virtual Assistant with a focus on client support.
I am a highly organized and detail-oriented Virtual Assistant with over two years of experience providing administrative support and customer service to entrepreneurs, small businesses, and remote teams. My proficiency in managing calendars, email correspondence, data entry, and CRM platforms has allowed me to deliver responsive, client-focused service, improving operational efficiency and building long-term client relationships.
At Astrexsoftware, I provided administrative support to multiple clients across various industries, managing scheduling, email inboxes, and organizing files and digital systems. My attention to detail and commitment to professionalism enabled me to deliver exceptional customer service, responding to inquiries and resolving issues promptly. I am eager to bring my skills and reliability to a forward-thinking business that values efficiency and client satisfaction.
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Work history, roles, and key accomplishments
Astrexsoftware
Feb 2024 - Present (1 year 9 months)
Provided administrative support to multiple clients across various industries. Managed scheduling, email inboxes, and organized files and digital systems.
Brainverse Technologies
Jan 2023 - Present (2 years 10 months)
Provided timely and professional responses to customer inquiries via email and live chat. Resolved client issues efficiently while maintaining a positive customer experience.
Degrees, certifications, and relevant coursework
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