Caroline NjeriCN
Open to opportunities

Caroline Njeri

@carolinenjeri

Highly organized Virtual Assistant with a focus on client support.

Kenya
Message

What I'm looking for

I am looking for a role in a dynamic environment where I can utilize my organizational skills and contribute to enhancing customer satisfaction.

I am a highly organized and detail-oriented Virtual Assistant with over two years of experience providing administrative support and customer service to entrepreneurs, small businesses, and remote teams. My proficiency in managing calendars, email correspondence, data entry, and CRM platforms has allowed me to deliver responsive, client-focused service, improving operational efficiency and building long-term client relationships.

At Astrexsoftware, I provided administrative support to multiple clients across various industries, managing scheduling, email inboxes, and organizing files and digital systems. My attention to detail and commitment to professionalism enabled me to deliver exceptional customer service, responding to inquiries and resolving issues promptly. I am eager to bring my skills and reliability to a forward-thinking business that values efficiency and client satisfaction.

Experience

Work history, roles, and key accomplishments

BT

Customer Support

Brainverse Technologies

Jan 2023 - Present (2 years 5 months)

Provided timely and professional responses to customer inquiries via email and live chat. Resolved client issues efficiently while maintaining a positive customer experience.

Education

Degrees, certifications, and relevant coursework

Caroline hasn't added their education

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Tech stack

Software and tools used professionally

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Caroline Njeri - Virtual Assistant - Astrexsoftware | Himalayas