Carolina Huguez
@carolinahuguez
I support architectural design, project administration, operations, training, and workforce coordination.
MexicoWhat I'm looking for
I've supported architectural work at Marcor y Marcor Architecture Firm, creating technical drawings, 3D models, BIM documentation, and architectural visualizations using AutoCAD, SketchUp, Lumion, Revit, and Civil 3D.
I've also built experience across customer service, operations administration, training, human resources, workforce coordination, and project administration at Teleperformance, ASHESI, Support Services Group, TRIBE BPO, and Escala. I bring organized administrative support, payroll and requisition management, document control, advanced English, and a commitment to keep learning.
Experience
Work history, roles, and key accomplishments
Agente telefónico y area administrativa de operaciones
TRIBE BPO
Jan 2025 - Dec 2026 (1 year 11 months)
Worked as a phone agent and in operations administration.
Administracion de proyectos
Escala
Jan 2025 - Dec 2026 (1 year 11 months)
Managed project administration remotely.
Agente telefónico, entrenamiento, recursos humanos y organización de personal
Support Services Group
Jan 2021 - Dec 2025 (4 years 11 months)
Handled phone agent duties, training, human resources, and workforce coordination.
Agente telefónico
ASHESI
Jan 2020 - Dec 2021 (1 year 11 months)
Worked as a phone agent, handling customer interactions and providing support.
Asistente de arquitecto
Despacho Marcor y Marcor
Jan 2020 - Dec 2021 (1 year 11 months)
Assisted architects in design and project tasks.
Agente telefónico
Teleperformance
Jan 2018 - Dec 2020 (2 years 11 months)
Worked as a phone agent, handling customer interactions and providing support.
Education
Degrees, certifications, and relevant coursework
Universidad de Sonora
Licenciatura, Arquitectura
Licenciatura en Arquitectura completed in 2024.
Universidad Nacional Autónoma de México
Diplomado, Administración
Diplomado en Administración completed in 2024.
COBACH
Bachiller, Comunicación
Bachillerato en Comunicación completed in 2016.
Tech stack
Software and tools used professionally
Availability
Location
MexicoAuthorized to work in
Job categories
Skills
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