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Carol East

@caroleast

Highly organized medical billing clerk with 25+ years in healthcare, improving claim accuracy and billing outcomes.

United States
Message

What I'm looking for

I’m looking for a healthcare team where I can use my long track record in billing audits, HIPAA-compliant claim accuracy, and high-volume processing to improve denials and support financial performance.

I’m a highly organized Medical Billing Clerk with over 25 years in the healthcare industry. I’m known for meticulous Operating Room billing, problem-solving, and team collaboration—always focused on accurate claim processing and better financial outcomes.

In my current role, I audit billing records and patient accounts to find errors early, collaborate with healthcare providers to resolve discrepancies, and ensure proper documentation is submitted for accurate claims. I also manage high-volume daily billing tasks, deliver timely charge submissions, and protect sensitive information through strict HIPAA confidentiality, continuously updating my skills through ongoing education.

Experience

Work history, roles, and key accomplishments

VC
Current

Medical Billing Clerk

Valley Health-Winchester Medical Center

Aug 1998 - Present (27 years 10 months)

Managed high-volume medical billing and charge submissions, conducting regular chart/account audits to correct errors and discrepancies. Resolved provider billing issues, ensured accurate documentation for claim processing, and reduced denials due to incomplete or incorrect information while supporting financial performance recommendations.

Education

Degrees, certifications, and relevant coursework

American Academy of Professional Coders (AAPC) logoAA

American Academy of Professional Coders (AAPC)

Certified Professional Coder, Medical Coding

2026 -

Certified Professional Coder credential listed for 2026 through AAPC.

Lord Fairfax Community College logoLC

Lord Fairfax Community College

Surgical Technologist, Surgical Technology

1996 -

Certified Surgical Technologist program/credential listed for 1996 at Lord Fairfax Community College.

JS

John Handley High School

High School Diploma, General Education

1992 -

High school diploma earned in 1992 from John Handley High School.

Tech stack

Software and tools used professionally

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