Carmen Hifitikeko

I have a diverse career background with a strong foundation in administrative support, customer service, and digital tools. I’m passionate about helping businesses stay organized and efficient, and I thrive in dynamic environments.

I hold a Virtual Assistant certification from ALX, which has equipped me with essential skills such as time management, communication, and task prioritization. In addition, I am skilled in using various tools like Google Suite, Microsoft Office, and project management platforms such as Trello and Asana.

Throughout my career, I’ve had experience in various roles, such as an Assistant Learner Support Officer at NAMCOL, where I coordinate support for students and manage key administrative tasks. Additionally, I’ve worked with organizations like Dr. Hamunjela Mental Health Consulting, gaining experience in client relations, office management, and handling sensitive information.

I’m particularly interested in roles that allow me to help organizations streamline operations and improve productivity. I’m passionate about leveraging my skills to support teams, whether it’s through virtual assistance, customer service, or project management.

One of my key strengths is being adaptable and learning quickly. I’ve developed excellent problem-solving abilities, and I’m always seeking opportunities to improve my skills. Outside of work, I enjoy keeping up with the latest tech trends and continuously expanding my knowledge, especially in areas like digital marketing and online business operations.