Carmelo Nucera

I am a bilingual compliance officer and specialist with recent experience supporting High-Net-Worth advisors and driving better business practices. I combine compliance oversight with education, investigations, and operational improvements.

At IG Wealth Management I engage and educate advisors, conduct internal analyses and investigations to mitigate penalties, and lead AML/KYC learning and development initiatives. I also leverage advanced generative AI tools to increase productivity and streamline processes.

Previously, as a Team Leader at Manulife I coached on insurance, investments and living benefits, handled escalated case resolution, and focused on member retention while responding to urgent inquiries. Earlier customer-service and first-response work honed my troubleshooting and emergency-protocol skills.

I bring multilingual capability (English, French, Italian, German), a CFA pathway (Level I completed; Level II candidate), and a background in finance and practical trade skills to roles that require compliance rigor, client-focused communication, and continuous process improvement.