Carlos A Betancur Peláez
@carlosabetancurpelez
Systems engineer and backend developer specializing in QA, APIs, and support engineering.
What I'm looking for
I'm a systems engineer finishing my degree (expected June 2025) with strong experience in backend development, QA, and technical support. I combine hands-on backend work with low-code platforms and traditional Java/Spring development to deliver reliable APIs and integrations.
In recent roles I provided T2/T3 support for NICE Actimize, performing RCA and troubleshooting platform issues while communicating with customers to resolve incidents. Previously I developed APIs with Xano, Budibase and FastAPI, created PostgreSQL queries and implemented unit tests to ensure production quality.
I have designed and executed test plans, built unit and integration tests with JUnit, SpringBoot Test and Rest Assured, and automated web tests with Selenium and Python. I also implemented backend MVPs in Java with Spring Boot and JPA and have experience with load testing using SoapUI and JMeter.
Curious and fast to learn, I focus on understanding systems end-to-end and improving reliability through testing, automation and clear customer-facing support. I hold coursework certificates in Python, Java, Spring, and AWS Cloud Foundations and continuously expand my stack with AI tools and low-code platforms.
Experience
Work history, roles, and key accomplishments
Support Engineer
NICE
May 2025 - Present (5 months)
Provide T2/T3 support for NICE Actimize, perform RCA, troubleshoot backend platform issues, and resolve customer tickets to maintain operational stability.
Backend Developer / QA Analyst
Limbo Devs
Oct 2023 - Apr 2025 (1 year 6 months)
Developed backend APIs with Xano and Budibase, created unit tests and database queries (PostgreSQL), and contributed to QA processes and AI-assisted features from Oct 2023 to Apr 2025.
QA Middle Analyst
Emida de Colombia
Oct 2021 - Sep 2023 (1 year 11 months)
Designed and implemented test plans, developed unit/integration tests with JUnit and Rest Assured, automated web tests with Selenium/Python, and built Java Spring Boot MVP backend components.
Education
Degrees, certifications, and relevant coursework
Universidad Libre
Systems Engineering
2020 -
Pursuing a degree in Systems Engineering at Universidad Libre beginning August 2020 and expected to finish in June 2025.
Udemy (course - current)
Certificate, Full Stack Web Development
Currently taking a full stack web development course covering HTML, CSS, React and Node.
Udemy (course - current)
Certificate, Spring Framework / Spring Boot
Currently taking a course on Spring Framework and Spring Boot from beginner to expert.
Coursera (certificate)
Certificate, Python Programming
Completed the Python Programming Essentials certificate via Coursera.
Udemy (certificate)
Certificate, Java
Completed The Complete Java Certification Course (Beginner) via Udemy.
AWS Academy (course)
Certificate, Cloud Foundations
Completed AWS Academy Cloud Foundations course.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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