Looking for a job

Carlo Lingat

@carlolingat

Information Technology graduate and former Citi Cash Company collector agent who supported collections and maintained account statuses.

Philippines

Message

What I'm looking for

I’m looking to use my skills in qualitative analysis and technology to build efficient digital environments that empower organizations and enhance community services.

At Citi Cash Company, I provided customer service during collections calls, helped resolve financial matters, and monitored account statuses for potential risks.

As an Encoder at Del Lights Printing Services, I organized and scanned documents, maintained production logs, and completed daily data backups.

I hold a Bachelor of Science in Information Technology - Computer Scienc and Services from STI College - General Santos City. I’m looking to use my skills in qualitative analysis and technology to build efficient digital environments that empower organizations and enhance community services.

Experience

Work history, roles, and key accomplishments

Encoder

Del Lights Printing Services

Aug 2025 - Dec 2025 (4 months)

Managed documents by organizing forms, making photocopies, filing records, preparing correspondence, and creating reports. Maintained daily production logs, scanned documents into the database, and completed daily data backups.

Document Management Data Entry Filing Scanning Data Backup Microsoft Office

Collector Agent

Citi Cash Company

May 2025 - Aug 2025 (3 months)

Provided exceptional customer service during collections calls, fostering positive relationships while resolving financial matters. Monitored account statuses to identify potential risks and escalate issues as needed.

Customer Service Collections Account Monitoring Risk Assessment Communication Skills