Camila Daumann Bortone

With over five years of experience in operations across fintech, e-commerce, and insurance sectors, I am a results-driven professional dedicated to optimizing customer service and enhancing operational efficiency. My journey has been marked by a commitment to implementing data-driven solutions that not only drive business growth but also ensure regulatory compliance. I have a proven track record of managing interdepartmental communication strategies and mentoring junior analysts, which has significantly improved team performance and customer satisfaction.

In my recent role as a Senior Compliance Analyst at MadeiraMadeira, I enhanced fraud monitoring procedures, which led to a remarkable improvement in operational efficiency for high-value transactions. My analytical skills allowed me to mitigate over $40K in fraud risks while training and mentoring junior analysts to ensure compliance. Previously, as a Fraud & Risk Analyst at Paymentology, I successfully reduced fraud by 15% through trend analysis and the implementation of new fraud prevention rules. My experience at KPMG and JUNO further solidified my expertise in risk assessment and compliance management, where I led audits and managed fraud risk assessments, achieving significant cost savings for clients.