Calvin Murphy Jr

Manage and maintain customer accounts, engage with engineers to implement system upgrades, resolve trouble tickets, and perform PowerShell scripting.

Provided VIP IT support for executive government officials, administered Windows servers and Active Directory, and performed PowerShell scripting and automation.

Provided enterprise-level technical support for networks, systems, and hardware, performed OS installations and patching, and mentored junior IT personnel.

Administered enterprise Windows systems in a DHS secure environment, managed Active Directory, and resolved Tier II/III technical issues.

Managed day-to-day operations of computer systems and network infrastructure, provided technical support, and coordinated equipment deployments.

Delivered remote Level II technical support for desktops, servers, VPNs, and VOIP systems, and administered user accounts and SCCM deployments.

Performed systems administration and information assurance support, conducted vulnerability assessments, and managed backups and network monitoring.

Administered Solaris 9 and 10 UNIX servers supporting Oracle environments, performed monitoring and patching, and automated tasks with shell scripting.

Supported Windows server and workstation administration in government environments, managed Exchange Server, and provided systems integration support.

Supported modernization initiatives involving large-scale UNIX workstation deployments, installed patches, and maintained user accounts.

Operated and maintained intelligence systems and communications equipment, maintained logs, and trained personnel on operational procedures.

Completed Microsoft Certified Systems Engineer (MCSE) training at SAIC University.

Completed Sun Solaris Certified Systems Administrator training, including UNIX Essentials and system, network, and security administration for Solaris 9.