B V

Enter and update residents' 'get to know me', activity, psychosocial and spiritual care plan details in Point Click Care and Activity Pro; implement and monitor programs to meet residents' physical, emotional, social, and spiritual needs.

Provided administrative and technical support including computer monitoring, troubleshooting, and software installation to maintain business operations.

Provided clerical and sales support for vehicle transactions, responded to customer phone and email inquiries, and managed sales documentation and records.

Prepared and delivered patient food trays while adhering to food safety and sanitation standards to prevent foodborne illness.

Cleaned and sanitized operating rooms, transported patients between units and the operating room, and supported sterile environment maintenance for surgical procedures.

Handled cash transactions and balanced daily revenue; completed revenue collection reports and provided professional public-facing customer service.

Maintained printers, scanners, fax machines and other office equipment; provided reception and technical assistance to staff and students.

Completed the Biotechnology Technician program at Loyalist College, focusing on laboratory techniques and applied biotechnology practices.

Completed a Bachelor of Science degree at the University of Kerala from 1996 to 1999.