Buket Akdoğan
@buketakdoan
Business Development Supervisor and system integration specialist, delivering dealer automation, SAP integrations, and frontline training support.
What I'm looking for
I’m a Business Development Supervisor focused on business needs, smooth system operations, and continuous support for teams and dealers. I’ve worked with the Panorama Dealer Automation System, ensuring records are created correctly and required changes are applied.
In my System Development Supervisor role, I took part in integration projects with SAP and supported dealer-commercial system transfer processes. I also contributed to report development for the sales team, and coordinated field tests with the software team while preparing SQL-Database queries and generating reports.
I bring hands-on implementation and enablement experience, including installation, training, and support of tools (tablets) connected to dealer automation. I provide instant support through constant communication with dealers and train responsible people to use the system correctly, including TPM (Total Productive Management) maintenance and user training.
Earlier roles included project operation and technical support for Panorama and Philips, plus training and documentation preparation for Turkcell–Verifone PEROS projects across Turkey. I enjoy connecting business and technology so stakeholders can find solutions quickly and run day-to-day processes reliably.
Experience
Work history, roles, and key accomplishments
System Development Supervisor
Eczacibasi Consumer Products
Mar 2014 - Dec 2021 (7 years 9 months)
Managed the Panorama dealer automation system for consumer products and ensured smooth operations and instant dealer support. Participated in SAP integration projects, created and ran SQL-based queries/reports, supported TPM maintenance, and coordinated software analysis and field tests.
Project Operator/Training Specialist
Univera Computer Systems
Jan 2013 - Jan 2014 (11 months)
Acted as a Philips project operator, receiving daily/monthly Panorama reports and analyzing them to support Philips needs. Supported creation of new reports and provided on-site/remote assistance to distributors, including setup of accounting programs and automatic integration with Panorama.
PEROS Project Trainer
Turkcell - Verifone
Jan 2010 - Jan 2013 (3 years)
Provided nationwide training for the Turkcell Communication Center as part of the Verifone PEROS project, visiting customers across Turkey. Supported installation and operations, and prepared user manuals and training documentation during test and implementation phases.
Education
Degrees, certifications, and relevant coursework
Anadolu University
Bachelor of Business Administration, Business Administration
Earned a Bachelor’s degree in Business Administration at Anadolu University, Faculty of Business Administration (Department of Business Administration), completed in 2016.
Eastern Mediterranean University
Associate Degree, Computer Programming
Earned an associate degree in Computer Programming at Eastern Mediterranean University, School of Computer and Technology, completed in 2003.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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