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Bryan De La Fuente

@bryandelafuente

Customer-focused operations professional improving service and efficiency.

United States
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What I'm looking for

I seek a customer-focused operations role where I can apply scheduling, conflict resolution, and team training to improve service and efficiency in a collaborative environment.

I am a proactive operations and customer service professional with over 5 years of experience delivering exceptional client support, appointment management, and sales in fast-paced service environments. I consistently drive first-call resolution, train teammates, and implement process improvements that boost operational efficiency and customer satisfaction.

My background includes front-desk leadership at a wellness studio, customer service for healthcare benefits, assistant management in retail fitness, and roles across shipping and inventory management. I bring strong communication, problem-solving, and time-management skills, and I am committed to contributing to a team-oriented culture focused on measurable service outcomes.

Experience

Work history, roles, and key accomplishments

IS

AI Data Annotation Specialist

iMerit Technology Services

Oct 2025 - Aug 2026 (10 months)

Annotated video frames with precise bounding boxes across subject timelines and ensured labels were correctly assigned to the correct subject. Maintained output to meet project targets and quality-check standards.

Education

Degrees, certifications, and relevant coursework

El Paso Community College logoEC

El Paso Community College

Associate's degree, Criminal Justice

Completed an Associate's degree in Criminal Justice at El Paso Community College, awarded June 2017.

El Paso Community College logoEC

El Paso Community College

Associate of Arts, Criminal Justice

2017 - 2017

Pursued an Associate's degree in Criminal Justice at El Paso Community College.

Tech stack

Software and tools used professionally

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