At IKERLAN, I supported corporate systems and CRM platforms, investigated issues, and analyzed inconsistencies in customer databases and corporate systems. I developed SQL queries to extract and analyze data, and tested REST APIs with Postman by examining endpoints, authentication, payloads, and responses.
I also used Python tools including pandas, requests, and openpyxl to automate processes and organize data. At CREFISA, I supported customers with financial products, checked registration data and documents, and followed applications and debt renegotiations through completion.

