Open to opportunities

Brittnee Stevens

@brittneestevens

Healthcare Data Specialist with 10+ years improving revenue cycle accuracy through denial management and patient advocacy.

United States

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What I'm looking for

I’m looking for a healthcare role where I can own denial management and insurance verification, improve revenue cycle accuracy and cash flow, collaborate with care teams, and strengthen patient access—while staying fully aligned with HIPAA/CMS compliance.

I’m a Healthcare Data Specialist with 10+ years of experience in medical billing, coding, and patient advocacy, focused on protecting data accuracy and improving outcomes for patients and revenue cycle performance. I’m known for detailed, compliance-driven problem-solving, including HIPAA/CMS adherence, accurate claim processing, and resolving insurance-related barriers.

In my recent role as a Patient Advocate Specialist III, I served as a primary contact for patients and families while handling coverage verification, claim review, denial management, and appeals—driving process improvements by identifying payer, center, and denial trends. I also achieved 95% claims resolution within 30 days and managed payment flows, including refunds, recoups, write-offs, and adjustments; earlier roles strengthened my expertise in eligibility checks, pre-authorizations, and EMR documentation that supports provider workflows.

Experience

Work history, roles, and key accomplishments

Patient Advocate Specialist III

Air Methods

Jul 2024 - Jan 2026 (1 year 6 months)

Served as primary contact for patients and families, resolving insurance issues by verifying coverage, reviewing claims, managing denials, and filing appeals. Achieved 95% claims resolution within 30 days and optimized cash flow through refunds, recoups, write-offs, and adjustments.

Patient Advocacy Insurance Verification Denial Management Appeals Medical Billing Payment Processing Cash Flow Management

Office Manager/Billing Specialist

Professional Hearing

Jun 2022 - Feb 2024 (1 year 8 months)

Processed insurance claims with accurate coding and compliance, managing eligibility checks, pre-authorizations, and verification for hearing aid services. Investigated and resolved claim denials and streamlined clinic workflows to improve efficiency and patient satisfaction.

Medical Billing Coding Compliance Insurance Verification Patient Intake Accounts Receivable

Billing Specialist / Optical Tech

Family Eye Clinic

Aug 2013 - Mar 2021 (7 years 7 months)

Processed insurance claims, verified coverage, and resolved denials to secure timely reimbursements while maintaining accurate patient billing records. Documented patient encounters and medical histories in EMR systems and supported ophthalmologists’ workflow.

Medical Billing Insurance Verification Denial Management EMR HIPAA compliance Revenue Cycle