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Brionne Jackson

@brionnejackson

Assistant retail manager with 10 years driving sales, customer satisfaction, and efficient operations.

United States
Message

What I'm looking for

I’m looking to grow in a retail leadership role where I can drive sales, improve customer satisfaction, and keep operations running smoothly. I want to lead teams through clear procedures, strengthen inventory discipline, and deliver consistent store performance.

I’m an experienced assistant retail manager with 10 years of experience in managing retail operations, enhancing customer satisfaction, and driving sales growth. I adapt team leadership, inventory management, and strategic initiatives to boost store performance and operational efficiency.

In my current role as Assistant Manager at Family Dollar, I manage daily operations including cash management, staff supervision, and customer service. I organize shift assignments, handle deposits, manage register close outs, and coordinate with vendors and suppliers to ensure timely delivery of merchandise.

I’ve led teams by training and supervising a team of 7 sales associates, improving overall team performance through clear procedures and problem solving. I’m also focused on inventory results, including managing outlets inventory to reduce food waste and leading into an increase of sales.

Earlier, I served as a Shift Leader at McDonald’s, where I led outlet performance by instructing crew members and solving problems in fast-paced conditions. Before that, I worked as a Correctional Officer for the Orleans Sheriff Office, building strong conflict resolution and de-escalation skills, and completing thorough investigations with evidence collection and documentation.

Experience

Work history, roles, and key accomplishments

MC

Shift Leader

Jun 2012 - Sep 2018 (6 years 3 months)

Managed outlet inventory and operations to reduce food waste and support sales growth. Instructed crew members on procedures and handled issues in the moment to improve team performance.

Education

Degrees, certifications, and relevant coursework

JS

John Ehret High School

High school education with emphasis on team leadership/development and inventory management skills.

BC

Blue Cliff College

Esthetician, Esthetics

2023 -

Training as an esthetician, including customer service excellence and visual merchandising.

Tech stack

Software and tools used professionally

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