Brionne Jackson
@brionnejackson
Assistant retail manager with 10 years driving sales, customer satisfaction, and efficient operations.
What I'm looking for
I’m an experienced assistant retail manager with 10 years of experience in managing retail operations, enhancing customer satisfaction, and driving sales growth. I adapt team leadership, inventory management, and strategic initiatives to boost store performance and operational efficiency.
In my current role as Assistant Manager at Family Dollar, I manage daily operations including cash management, staff supervision, and customer service. I organize shift assignments, handle deposits, manage register close outs, and coordinate with vendors and suppliers to ensure timely delivery of merchandise.
I’ve led teams by training and supervising a team of 7 sales associates, improving overall team performance through clear procedures and problem solving. I’m also focused on inventory results, including managing outlets inventory to reduce food waste and leading into an increase of sales.
Earlier, I served as a Shift Leader at McDonald’s, where I led outlet performance by instructing crew members and solving problems in fast-paced conditions. Before that, I worked as a Correctional Officer for the Orleans Sheriff Office, building strong conflict resolution and de-escalation skills, and completing thorough investigations with evidence collection and documentation.
Experience
Work history, roles, and key accomplishments
Assistant Manager
Family Dollar
Aug 2020 - Present (6 years 1 month)
Managed daily retail operations, including cash management and customer service, and led shift assignments. Trained and supervised a team of 7 sales associates while coordinating with vendors to ensure timely merchandise delivery.
Correctional Officer
Orleans Sheriff Office
Oct 2018 - Jun 2020 (1 year 8 months)
Handled high-stress situations using conflict resolution and de-escalation tactics. Developed and enforced department policies and conducted investigations, including evidence collection and documentation.
Managed outlet inventory and operations to reduce food waste and support sales growth. Instructed crew members on procedures and handled issues in the moment to improve team performance.
Education
Degrees, certifications, and relevant coursework
John Ehret High School
High school education with emphasis on team leadership/development and inventory management skills.
Blue Cliff College
Esthetician, Esthetics
2023 -
Training as an esthetician, including customer service excellence and visual merchandising.
Availability
Location
Authorized to work in
Job categories
Skills
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