Brigife Simiyu

Provide first-line enterprise IT support, digital onboarding, access management, and operational troubleshooting across branch systems and digital/core banking platforms. Manage account creation, access rights, and credential provisioning; support system authentication, VPN provisioning, and endpoint configuration.

Designed, developed, deployed, and supported scalable enterprise applications using Spring Boot microservices and Docker containerization, including a Forecourt Management System and a Litigation Management System. Implemented OAuth2 and JWT authentication with role-based access security controls, reducing security vulnerabilities by approximately 50%.

Supported 200+ users, resolving 90% of hardware, software, and network incidents within SLA timelines, sustaining 99.9% uptime for academic and administrative systems. Configured and maintained local network infrastructure, routers, switches, and endpoints.

Supported mission-critical infrastructure including servers, communication systems, and network devices for weather monitoring systems. Monitored and optimized network and communication links, reducing network downtime by approximately 30% through proactive diagnostics.

Pursuing a Master of Science in Cybersecurity and Digital Forensics, ongoing as of 2026.

Grade: Second Class Honors

Graduated with a Bachelor of Science in Information Technology, achieving Second Class Honors.