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Bridget Klu

@bridgetklu

Archivist at Dikan Center who digitized and catalogued over 20,000 archival materials and improved document retrieval.

Ghana
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At Dikan Center, I digitized and catalogued over 20,000 archival materials, supporting the long-term preservation of paper and audiovisual collections. I also designed a film negative reader to capture accurate angles for the digitization department.

I designed and implemented a record-filing system that improved document retrieval for researchers and staff. I collaborated with the curatorial department on exhibitions and researched metadata for materials without context.

At Buwelo Ghana, I record customer concerns and resolutions, and created a live sheet to bring pressing concerns to supervisors for immediate attention. My experience also includes cataloguing library materials at University of Ghana, Balme Library.

Experience

Work history, roles, and key accomplishments

BG
Current

Customer Service Representative

Buwelo Ghana

Feb 2026 - Present (8 months)

Built positive relationships with customers by demonstrating empathy and patience. Accurately recorded customer interactions and created a live sheet for pressing concerns to supervisors to increase customer satisfaction.

SU

Event Volunteer

Symbiosis International University

May 2024 - Jun 2024 (1 month)

Promoted academic programs to prospective students and provided detailed information regarding admissions and campus life.

UL

Library Assistant (Intern)

University of Ghana, Balme Library

Aug 2022 - Sep 2022 (1 month)

Catalogued and shelved library materials using computer-based systems. Provided direct support to students and faculty with complex inquiries and information retrieval.

Education

Degrees, certifications, and relevant coursework

University of Ghana logoUG

University of Ghana

Bachelor of Arts, Information Studies and Political Science

Grade: 3.69 (First Class)

Activities and societies: Relevant Courses: Principles of Management, Information Systems, Research Methods, Public Relations, Programming, Records Management, Marketing, Systems Analysis and Design, International Relations, Developmental Studies, Public Administration, Computing.

Bachelor of Arts in Information Studies and Political Science with a GPA of 3.69 (First Class).

Tech stack

Software and tools used professionally

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