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Bridget Freeland

@bridgetfreeland

Operations and project coordination leader with data analysis and customer success expertise.

United States
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What I'm looking for

I’m seeking a remote role in operations, project coordination, customer success, compliance, training, or business support—where I can apply my documentation, data analysis, and stakeholder communication strengths to improve outcomes.

I’m a highly organized operations professional with over 15 years of experience coordinating projects, managing client relationships, analyzing data, producing professional documentation, and communicating complex information. My background spans education, journalism, real estate, and customer relations—so I’m comfortable aligning people, timelines, and requirements under pressure.

In my current role as a Special Education Biology Teacher (2023–Present), I manage five concurrent Biology courses while coordinating individualized instruction. I analyze performance data, implement evidence-based strategies, and develop detailed documentation and compliance records, collaborating with multidisciplinary teams and stakeholders to keep priorities on track.

Previously, I worked as a Special Education Teacher (2021–2023), managing complex caseloads and regulatory documentation. I led multidisciplinary meetings, analyzed performance data, and developed individualized solutions to improve outcomes—translating needs into clear action steps and reliable follow-through.

Earlier roles strengthened my customer and operations mindset: I managed residential transactions as a Licensed REALTOR® (2014–2016) and directed statewide reporting operations as Illinois Bureau Chief / Legal Reporter (2007–2014). I also served as a Fleet & Customer Relations Manager (2001–2003), and that combination of documentation rigor, stakeholder communication, and process improvement is exactly what I bring to remote operations, project coordination, customer success, compliance, training, and business support.

Experience

Work history, roles, and key accomplishments

HS
Current

Special Education Biology Teacher

Huntley High School

Jan 2023 - Present (3 years 6 months)

Manage five concurrent Biology courses and coordinate individualized instruction. Analyze student performance data, develop evidence-based strategies, and maintain detailed documentation and compliance records while collaborating with multidisciplinary teams.

CD

Paraprofessional & Substitute Teacher

Crystal Lake School District 47

Jan 2015 - Jan 2021 (6 years)

Supported instructional teams while strengthening organization, communication, and problem-solving. Contributed to day-to-day classroom operations in a substitute and paraprofessional capacity.

Courthouse News Service logoCS

Illinois Bureau Chief / Legal Reporter

Courthouse News Service

Jan 2007 - Jan 2014 (7 years)

Directed statewide reporting operations and managed multiple assignments under daily deadlines. Conducted investigative legal research and produced professional legal writing.

Education

Degrees, certifications, and relevant coursework

National Louis University logoNU

National Louis University

Master of Arts in Teaching, Special Education

Earned a Master of Arts in Teaching in Special Education from National Louis University in 2021.

DePaul University logoDU

DePaul University

Bachelor of Arts, History

Earned a Bachelor of Arts in History from DePaul University in 2000.

Tech stack

Software and tools used professionally

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