Open to opportunities

Brianne Ireland

@brianneireland

Message

Dedicated property manager with strong customer service and management skills.

United States

Message

What I'm looking for

I am looking for a role that challenges me and allows for growth in a supportive environment.

My name is Brianne Ireland, and I am a dedicated property manager with a strong background in customer service and team management. With over three years of experience in property management at TEAM Management, I have honed my skills in billing, collections, and tenant relations. I take pride in my ability to build rapport with tenants and ensure their needs are met while maintaining the property effectively.

Prior to my role as a property manager, I spent several years in the hospitality industry, where I developed my leadership skills as a Front of House Manager at The Pasta Tree. My experience in managing staff, scheduling, and maintaining inventory has equipped me with the tools necessary to handle various challenges in fast-paced environments. I am proficient in Yardi, Site Manager, and Microsoft Office, which allows me to streamline operations and enhance reporting accuracy.

Experience

Work history, roles, and key accomplishments

Current

Property Manager

Current

TEAM Management

Jan 2021 - Present (4 years 6 months)

Managed all property operations including billing, collections, and vendor coordination. Prepared weekly and monthly reports for ownership and handled tenant applications and lease-ups.

Yardi Site Manager Microsoft Office Lease Administration Vendor Management Collections Reporting Tenant Relations

Front of House Manager

The Pasta Tree

Jan 2017 - Dec 2021 (4 years 11 months)

Oversaw daily restaurant operations, including staff scheduling, inventory management, and customer relations. Responsible for opening and closing procedures, and daily financial reporting.

Inventory Management Customer Service Restaurant Operations Financial Reporting

Server

Casa Di Giorgio

Jan 2007 - Dec 2017 (10 years 11 months)

Provided excellent customer service by greeting and seating guests, and building strong customer relationships. Trained new staff on food safety practices and service standards.

Customer Service Food Safety Customer Relations Training Restaurant Operations

Collections Representative

Integrated Billing Systems

Jan 2000 - Dec 2007 (7 years 11 months)

Managed delinquent accounts by contacting customers to arrange repayment schedules and advise on strategies. Utilized automated systems to monitor accounts and performed clerical duties.