Looking for a job

bouhsini salma

@bouhsinisalma

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Audit and management control student at ENCG Tanger, with accounting firm experience and a focus on financial analysis.

Morocco

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What I'm looking for

I’m seeking opportunities to contribute to audit, internal control, and financial management assignments.

At Cabinet Comptable & Fiduciaire Hamyanifidco, I observed accounting and fiduciary assignments, helped organize accounting documents, and supported administrative follow-up.

As a Customer Service Advisor at Foundever and a Téléconseillère at MyOpla / Call Center Énergie, I handled customer requests in English and French. I’m studying Audit & Contrôle de Gestion at ENCG Tanger and am interested in financial analysis and performance improvement.

Experience

Work history, roles, and key accomplishments

Téléconseillère (FR)

MyOpla / Call Center Énergie

Feb 2025 - May 2025 (3 months)

Handled customer requests in the energy sector, tracked and guided customer files.

Customer Service Call Handling French Energy Sector

Customer Service Advisor (EN)

Foundever

Oct 2024 - Jan 2025 (3 months)

Managed customer calls and requests in English, tracked orders, returns, and refunds, and applied procedures to ensure customer satisfaction.

Customer Service Call Handling Order Management Returns Refunds English

Stagiaire

Délégation de l'Industrie et du Commerce

Jan 2026 - Present (9 months)

Participated in daily administrative activities, gained knowledge of industrial and commercial procedures, and developed communication and time management skills.

Administrative Support Communication Skills Time Management Adaptability