Bongeka Zenande Masela
@bongekazenandemasela
Vehicle inspection and customer service professional ensuring compliance, accuracy, and excellent client experiences.
South AfricaWhat I'm looking for
I am a motivated vehicle inspection and customer service professional with hands-on experience conducting roadworthy tests, performing diagnostics, and maintaining accurate eNatis records to uphold regulatory compliance and safety standards.
My background includes cashier and administrative roles where I managed cash handling with 100% accuracy, supported inventory control, bookkeeping, and telecommunication management, and improved operational efficiency through reliable data entry and spreadsheet reporting.
I hold certifications in TEFL, Cyber Security, and Data Analysis using Microsoft Excel, and I am dedicated to teamwork, strong communication, and delivering excellent customer experiences while adapting quickly to workplace challenges.
Experience
Work history, roles, and key accomplishments
Pit Assistant
Derrick’s Testing Station
Jan 2023 - Present (3 years)
Conducted roadworthy vehicle inspections and diagnostics, capturing accurate regulatory records in the eNatis system while maintaining operational efficiency and strong customer service.
Cashier
Chasene Pharmacy
Apr 2022 - Oct 2022 (6 months)
Processed transactions with 100% cash accuracy, supported inventory monitoring and performed administrative tasks to improve operational efficiency and customer satisfaction.
Cashier
Spar
Oct 2021 - Mar 2022 (5 months)
Delivered accurate and efficient checkout service, maintained balanced cash drawers, and provided responsive customer service to minimize wait times and improve repeat business.
Administrative Officer
African Spear Trading T/A Duro Glass & Aluminum
Feb 2020 - Dec 2020 (10 months)
Managed bookkeeping, data capture and supplier coordination, supported sales and finance functions, and organized events to improve operational workflows and reporting accuracy.
Education
Degrees, certifications, and relevant coursework
Certificate in Introduction to Data Analysis using Microsoft Excel
Certificate, Data Analysis
Completed a certificate course on data analysis techniques using Microsoft Excel, including data manipulation and basic analytics.
Certificate in Introduction to Cyber Security
Certificate, Cyber Security
Completed an introductory course covering foundational concepts in cyber security and best practices.
TEFL Certificate
TEFL Certificate, Teaching English as a Foreign Language
Obtained a TEFL certificate qualifying for teaching English as a foreign language.
uMgungundlovu TVET College
N1 - N2 (Technical Certificate), Electrical Engineering
Completed N1 and N2 studies in Electrical Engineering focusing on foundational electrical principles and practical skills.
Destiny Leadership Academy
DLA Course Certificate, Leadership & Development
Completed the DLA Course focusing on leadership and personal development skills.
International Christian Academy
Grade 12, General/Secondary Education
Completed Grade 12 secondary education, achieving the National Senior Certificate level.
Tech stack
Software and tools used professionally
Availability
Location
South AfricaAuthorized to work in
Job categories
Skills
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