bisna kasim
@bisnakasim
I build clear technical documentation and improve data operations through validation, automation, and reporting.
KuwaitWhat I'm looking for
At SBN Technologics, I authored user manuals, release notes, knowledge base articles, annual reports, and tutorial videos for enterprise software. I introduced structured documentation templates that reduced update turnaround time by 20%.
Previously at Cluebox Private Limited, I streamlined large-scale data processing with custom Excel recode logic, performed statistical validation in SPSS, and delivered tailored client reports and PowerPoint dashboards. My process and automation initiatives increased reporting efficiency by 25% while reducing reporting errors and turnaround time.
I also bring early software development experience from Radical Infotech Innovations and Spectrum Softtech Solutions, where I built and debugged software modules, supported testing and deployment, and implemented user-driven improvements.
Experience
Work history, roles, and key accomplishments
Documentation Engineer
SBN Technologics
Dec 2023 - Jun 2025 (1 year 6 months)
Authored comprehensive user manuals, release notes, and technical documentation for enterprise software. Designed tutorial videos and visual guides to simplify workflows for end-users.
Senior Data Processing & Operations Executive
Cluebox Private Limited
Apr 2022 - Jun 2023 (1 year 2 months)
Developed custom Excel recode logic to streamline large-scale data processing. Performed statistical validation and analysis using SPSS.
Operations Executive
Cluebox Private Limited
May 2019 - Apr 2022 (2 years 11 months)
Managed data recoding, validation, and reporting across multiple projects. Conducted quality checks and discrepancy resolution to maintain dataset integrity.
Junior Software Developer
Radical Infotech Innovations Pvt. Ltd
Nov 2017 - Jun 2018 (7 months)
Designed and implemented software programs and modules. Wrote efficient, reusable code and conducted debugging.
Junior Software Programmer
Spectrum Softtech Solutions Pvt. Ltd
Jul 2017 - Oct 2017 (3 months)
Collaborated on algorithm design and flowchart development. Wrote and deployed clean, efficient code.
Education
Degrees, certifications, and relevant coursework
Jai Bharath College of Management & Engineering
Bachelor of Technology, Computer Science
2012 - 2017
Bachelor of Technology in Computer Science from Jai Bharath College of Management & Engineering, Kerala, India.
Tech stack
Software and tools used professionally
Availability
Location
KuwaitAuthorized to work in
Job categories
Skills
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