Open to opportunities

Bishesh Shrestha

@bisheshshrestha

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Dynamic compliance officer with expertise in admissions consultancy.

Nepal

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What I'm looking for

I seek a role that values customer service and compliance, offering growth opportunities.

I am a dynamic and results-driven professional with a strong passion for business concepts, compliance management, and exceptional customer service. My journey in the education consultancy sector has equipped me with the skills to handle high-pressure situations with professionalism and efficiency. I excel in guiding students through complex visa and university processes, ensuring a smooth experience for all involved.

Currently, I serve as a GS Compliance Officer at KTM Consulting Group, where I expertly prepare and review documentation in strict adherence to university and DHA regulations. My proactive approach to research and implementation of updates on GS and Visa regulations has been instrumental in maintaining compliance. I take pride in my ability to train and guide students for university and visa interviews, contributing to high success rates and positive client experiences.

Experience

Work history, roles, and key accomplishments

Current

Compliance Officer

Current

KTM Consulting Group

Jan 2025 - Present (5 months)

As a Compliance Officer, I prepare and review Genuine Student documentation, train students for interviews, and ensure adherence to visa regulations. I maintain compliance by researching updates and collaborate with teams to optimize the visa application process while providing excellent customer service.

Compliance Management Customer Service Student Visa Regulations Training Research Team Collaboration Problem Solving Communication

Admissions Officer

Pranjal Education Consultancy Pvt. Ltd

Jan 2023 - Jan 2025 (2 years)

In my role as an Admissions Officer, I assist students with admissions applications, evaluate eligibility, and coordinate with the admissions team. I build relationships with students and institutions to enhance enrollment and provide accurate information about programs.

Relationship Management Communication Documentation Team Coordination Problem Solving

Customer Service Representative

Pranjal Education Consultancy Pvt. Ltd

Jan 2021 - Jan 2023 (2 years)

As a Customer Service Representative, I responded to student inquiries, processed applications, and maintained records of interactions. I ensured customer satisfaction by providing professional support and collaborating with my team to resolve issues.

Customer Support Problem Solving Team Collaboration Communication Time Management