Bilal Asghar
@bilalasghar3
I lead 24/7 enterprise NOC operations and major incident response.
PakistanWhat I'm looking for
I lead Enterprise NOC operations at Wateen Telecom, proactively monitoring critical enterprise services and commanding major incident responses across field operations, core network, and transmission teams. I focus on SLA compliance, timely client communication, and rapid service restoration.
Over seven years in high-availability Tier-1 ISP environments, I've progressed from NOC Engineer to Team Lead, using SolarWinds, Nagios, WhatsUp Gold, and Cacti to detect faults, perform root cause analysis, improve SOPs, and strengthen 24/7 network operations.
Experience
Work history, roles, and key accomplishments
Team Lead – Enterprise NOC
Wateen Telecom Ltd.
Feb 2026 - Present (7 months)
Spearheading Enterprise NOC operations, ensuring proactive monitoring of critical services and commanding major incident responses. Guaranteeing SLA compliance and supervising a team of NOC engineers.
IT Support Assistant
AR Express Cargo Ltd.
Sep 2024 - Jan 2026 (1 year 4 months)
Delivered first-line IT support, resolving hardware, software, and peripheral issues. Administered office network infrastructure and liaised with ISPs to resolve connectivity disruptions.
Team Lead – FTTT NOC
Wateen Telecom Ltd.
Oct 2020 - Oct 2022 (2 years)
Directed a 24/7 NOC supporting enterprise and carrier-grade FTTT services, maintaining strict uptime parameters. Served as escalation authority and mentored junior engineers.
NOC Engineer
Wateen Telecom Ltd.
Jun 2016 - Oct 2020 (4 years 4 months)
Provided 1st and 2nd line technical support in a high-availability ISP environment. Utilized monitoring tools for network health and executed root cause analysis.
Education
Degrees, certifications, and relevant coursework
University of Lahore
Bachelor of Science, Computer Science
2011 - 2015
Bachelor of Science in Computer Science from the University of Lahore, completed in 2015.
Microsoft
Microsoft Azure Fundamentals (AZ-900), Cloud Computing
Microsoft Azure Fundamentals (AZ-900) certification.
GNS3
Hands-on Lab Training, Networking
Hands-on Lab Training using GNS3 and Cisco Packet Tracer.
Tech stack
Software and tools used professionally
Availability
Location
PakistanAuthorized to work in
Salary expectations
Job categories
Skills
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