
Bhushan Chougule
@bhushanchougule
CIO and Head of Technology at Security Bank Corporation, delivering its AFASA compliance programme and scaling digital banking in frontier markets.
What I'm looking for
At Security Bank Corporation, I’m the primary technology delivery owner for the AFASA regulatory compliance programme, coordinating delivery across support teams, vendors, architects, and business units. I also maintain operational stability for the EFS platform supporting Collections, with zero critical incidents.
At Kina Bank, I led a core banking upgrade affecting 300,000+ customer accounts and launched a mobile banking app that grew to 50,000+ active users within 12 months. Across banking technology roles in six countries, I’ve worked on digital channels, risk platforms, ATM deployments, and core banking modernisation in frontier markets.
Experience
Work history, roles, and key accomplishments
SAVP – Service Delivery Lead, Risk Technology
Security Bank Corporation
Sep 2025 - Present (1 year 1 month)
Responsible for delivery and operational stability of enterprise Risk Technology platforms, reporting to the CTO. Leads AFASA implementation and manages vendor relationships with FICO and IBM.
Senior Banking Technology Consultant
Profinch Solutions DMCC
Sep 2024 - May 2025 (8 months)
Sole technology advisor to Apex Bank executive management on core banking modernisation and digital transformation. Designed solution architecture for multi-product digital banking rollout.
Head – ICT Applications
Kina Bank
Aug 2019 - Aug 2024 (5 years)
Led ICT application strategy, delivery, and operations for a leading commercial bank, overseeing a team of 12 through a 5-year digital transformation. Delivered core banking upgrade and launched mobile banking to 50,000+ users.
Head – Alternate Delivery Channels
Azizi Bank
Sep 2016 - Mar 2019 (2 years 6 months)
Built and led the Alternate Delivery Channels function in a high-risk environment. Grew mobile banking users by 60% and improved ATM uptime from 88% to 96%.
Banking Technology Support Engineer
Computer Point Ltd
Oct 2015 - Aug 2016 (10 months)
Delivered L1–L3 support for multiple Ugandan bank clients and integrated Diebold ATMs with banking switches. Deployed biometric verification systems across 35+ branches.
Led BFSI pre-sales for biometric and security solutions, managing RFI/RFP responses and solution design. Implemented fingerprint and facial recognition systems for three banking institutions.
Technical Consultant – ATM Platforms
Apr 2013 - May 2014 (1 year 1 month)
Managed migration of 1,500+ ATMs from legacy host systems to NCR Gasper Vantage centralised ATM management platform with zero data loss.
Team Leader – ATM Switching
IDBI Intech Ltd
Feb 2012 - Apr 2013 (1 year 2 months)
Led a team of 10 engineers overseeing deployment and switch integration of 3,000+ ATMs for a financial inclusion programme. Spearheaded AEPS testing and implementation.
Team Leader – ATM Field Operations
Vortex Engineering Pvt Ltd
Aug 2009 - Feb 2012 (2 years 6 months)
Led a 5-person field engineering team maintaining ATM uptime above SLA thresholds. Performed Linux OS installation and configuration on ATMs and integrated with core banking via Olive switch.
Senior Engineer – ATM Customer Support
Cashlink Global Pvt Ltd
Nov 2008 - Aug 2009 (9 months)
Delivered L1–L3 support for Diebold and Triton ATMs, consistently exceeding SLA resolution targets across hardware, software, and network issues.
Education
Degrees, certifications, and relevant coursework
Institute of Technical and Management Studies
Bachelor in Business Administration, Business Administration
2013 - 2015
Bachelor in Business Administration degree from the Institute of Technical and Management Studies, completed from 2013 to 2015.
Institute of Technical and Management Studies
Diploma in Mechanical Engineering, Mechanical Engineering
2003 - 2006
Grade: A Grade
Diploma in Mechanical Engineering with A Grade from the Institute of Technical and Management Studies, completed from 2003 to 2006.
IT Infrastructure Library
ITIL V3 Certified, IT Service Management
ITIL V3 certification in IT Service Management.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
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