At JMG GROUP, I lead ERP process enhancement initiatives, translating business requirements into practical system and process solutions. I reduced ERP support ticket volume by 60% through process optimisation and support Microsoft Dynamics AX and related business applications.
At AL MANHAL WATER (NESTLÉ WATERS) – AP MARKET, I managed Microsoft Dynamics AX/D365 ERP programme activities from requirements and fit-gap analysis through implementation and post-implementation support. I also coordinated enterprise application integration and delivered user training and continuous-improvement activities.
Earlier, I delivered six Finance module implementations at SARENS GROUP and led AX 2012 R2 Finance implementation activities for Noble Group while at ALL E TECHNOLOGIES. My background also includes finance and accounting work, and I hold a PMP certification and an MBA in Finance.
