Bhavna saraswat

I am a dedicated Incident Manager with 2 years of experience in leading cross-functional incident response and risk communication. My strategic thinking skills have enabled me to manage critical incidents effectively, ensuring prompt and efficient resolutions that enhance customer experience. I have a proven track record of implementing process improvements and automation tools that drive significant time and efficiency gains.

In my current role, I have developed and implemented a comprehensive incident management program, including emergency operating procedures and communication strategies. I excel in translating technical jargon into clear communications, which facilitates effective collaboration with cross-functional teams. My commitment to continuous improvement and proactive risk management has allowed me to identify inefficiencies and mitigate potential risks successfully.