At Sagitec Solution Pvt. Ltd., I design and execute test scenarios and cases to check application functionality and quality. I test web and mobile applications, including end-to-end business workflows.
I work with ServiceNow ITSM modules including Incident, Problem, and Change Management, validating workflows, forms, and SLA functionality. I also perform regression testing and retest bug fixes to help maintain application stability.
I track defects and document test execution using Azure DevOps. On the Pension and Retirement Benefits System, I test functionality spanning member enrollment, retirement benefit calculations, and benefit distribution.

