Open to opportunities

Beverly Affum

@beverlyaffum

Message

I am a motivated retail and customer-service professional skilled in onboarding, scheduling, and data management.

United States

Message

What I'm looking for

I'm seeking an entry-level retail operations or customer service role where I can apply onboarding, scheduling, and data-management skills, contribute to team success, and grow into leadership within a collaborative company.

I am a Business Administration graduate with hands-on experience in retail management, customer service, and administrative support. I led employee onboarding, managed scheduling through Pulse, conducted inventory and tire audits using Talent Stop, and completed Profit & Loss training to support store-level financial decisions.

I deliver organized, proactive support—skilled in data entry, record keeping, Pulse and Talent Stop systems—and I seek opportunities to grow into leadership roles where I can improve operations and mentor teams.

Experience

Work history, roles, and key accomplishments

Retail Management Intern

Loves Travel Stop

May 2025 - Aug 2025 (3 months)

Led onboarding and orientation for new hires and managed Pulse scheduling to ensure accurate payroll and staffing; performed inventory and tire audits and recorded data in Talent Stop to improve operational accuracy.

Employee Onboarding Pulse Scheduling Payroll Processing Cashiering Talent Stop Interviewing

Customer Service Intern

HCTRA

Jun 2024 - Aug 2024 (2 months)

Processed toll payments and customer refunds, maintained organized departmental records, and entered and updated customer data to support service improvements and compliance.

Records Management Data Entry Research Analysis Customer Service

Education

Degrees, certifications, and relevant coursework

Texas Southern University, Jesse H. Jones School of Business

Bachelor of Business Administration, Business Management

Grade: 3.50

Bachelor of Business Administration in Business Management completed in May 2025 with a 3.50 GPA at Texas Southern University's Jesse H. Jones School of Business.