Benedick delos reyesBR
Open to opportunities

Benedick delos reyes

@benedickdelosreyes

Quality Assurance Specialist with over 12 years of experience.

Philippines
Message

What I'm looking for

I am looking for a role that values quality and encourages professional growth.

I am a dedicated Quality Assurance Specialist with over 12 years of experience in the BPO industry. My journey has equipped me with a strong analytical mindset and exceptional problem-solving skills, allowing me to thrive in fast-paced environments. I pride myself on my ability to work collaboratively within teams while managing multiple tasks efficiently.

Throughout my career, I have successfully contributed to various projects by developing and executing detailed test plans, identifying and documenting issues, and ensuring that products meet the highest quality standards. My proactive approach to quality assurance has enabled me to suggest effective strategies for overcoming bottlenecks, ultimately enhancing overall company performance.

Experience

Work history, roles, and key accomplishments

HI
Current

QA Analyst

Hedy Philippines Inc

Mar 2021 - Present (4 years 4 months)

Wrote, updated, edited, and executed detailed test plans for new features, demonstrating initiative and good judgment to identify, track, and document issues until resolution. Managed assigned tasks to completion within scheduled timelines and performance parameters, proactively identifying and communicating QA bottlenecks.

MI

Web Content QA Specialist

Microsourcing Philippines Inc.

Aug 2018 - Feb 2021 (2 years 6 months)

Reviewed and tested the functionality and responsiveness of e-commerce products for retailer sites. Discovered and reported defects using client-specific bug tracking tools, ensuring products met specified requirements.

CI

Senior Process Executive

Cognizant Technology Solutions Inc.

Dec 2017 - Jul 2018 (7 months)

Responsible for screening, monitoring, analyzing, moderating, and approving user-generated content on social media platforms. Managed user profiles that violated social media policies and reviewed online content for copyright or pirated material.

CI

Senior Process Executive (QA Specialist)

Cognizant Technology Solutions Inc.

Feb 2014 - Dec 2017 (3 years 10 months)

Evaluated and tested Ad units for functionality, ensuring all ad units conformed to advertisers' and publishers' specifications. Documented test execution results and defects encountered, providing feedback to developers.

WI

Jr. Quality Assurance Specialist

Wide-Out Workforces Inc.

May 2012 - Feb 2014 (1 year 9 months)

Received tasks to test and evaluate rich media banners for clients within specified Service Level Agreements. Prepared test cases, reviewed test scenarios, and documented test execution results and defects.

Education

Degrees, certifications, and relevant coursework

US

University of Perpetual Help System-Dalta

Bachelor of Science, Information Technology

Studied Information Technology at the University of Perpetual Help System-Dalta. Focused on core IT concepts and applications.

LA

Lyceum of Alabang

Bachelor of Science, Information Technology

Pursued a Bachelor of Science in Information Technology at Lyceum of Alabang. Gained foundational knowledge in IT principles.

Find your dream job

Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!

Sign up
Himalayas profile for an example user named Frankie Sullivan
Benedick delos reyes - QA Analyst - Hedy Philippines Inc | Himalayas