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Basetsana Raphalo

@basetsanaraphalo

Distribution & Transport Specialist at MANN+HUMMEL who improved OTIF performance from 73% to 98%.

South Africa
Message

At MANN+HUMMEL, I improved OTIF performance from 73% to 98% through transportation planning and stakeholder coordination. I also reduced logistics operating costs by 15% and stock variances by 20%.

I coordinate more than 100 monthly deliveries across warehouses, transport providers, and customers. I manage carriers and logistics service providers, monitor shipment ETAs, and address delivery disruptions.

At KRONES SOUTH AFRICA, I coordinated fulfilment of more than 500 customer orders, aligning inventory, warehouse, and transportation activities to support on-time deliveries. I also managed order execution from receipt through delivery.

At COLGATE-PALMOLIVE, I analysed transportation KPIs, freight costs, inventory trends, and service performance. I produced dashboards to monitor service levels, freight spend, and delivery performance.

Experience

Work history, roles, and key accomplishments

Mann+Hummel logoMA
Current

Distribution & Transport Specialist

May 2025 - Present (1 year 6 months)

Improved OTIF performance from 73% to 98% and reduced logistics costs by 15% through enhanced transportation planning and carrier optimisation. Managed transportation operations supporting R5 million+ annual logistics expenditure and coordinated 100+ monthly deliveries.

Education

Degrees, certifications, and relevant coursework

University of the Witwatersrand logoUW

University of the Witwatersrand

Future Leaders Development Programme, Leadership Development

Future Leaders Development Programme from the University of the Witwatersrand, completed in 2024.

University of Johannesburg logoUJ

University of Johannesburg

Bachelor of Commerce Honours, Logistics Management

Bachelor of Commerce Honours in Logistics Management from the University of Johannesburg, completed in 2023.

Vaal University of Technology logoVT

Vaal University of Technology

Bachelor of Technology, Business Administration

Bachelor of Technology in Business Administration from Vaal University of Technology, completed in 2018.

Vaal University of Technology logoVT

Vaal University of Technology

Diploma, Retail Business Management

Diploma in Retail Business Management from Vaal University of Technology, completed in 2017.

Tech stack

Software and tools used professionally

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