Barkha Rautela

Manage and maintain project-related data and tracking on Excel, ensuring records are accurate and up to date. Coordinate with multiple teams to track ongoing projects, follow up on deliverables, and ensure smooth execution.

Facilitated seamless remote operations and client communication, ensuring efficient workflow. Supervised online examinations and coordinated processes using platforms like Google Meet to ensure compliance and enhance communication.

Supervised online examinations for domestic and international students, ensuring strict compliance with exam guidelines. Managed participant onboarding and addressed real-time issues during assessments.

Taught all subjects in junior wing and science in senior wing. Developed engaging lesson plans tailored to diverse student needs and oversaw academic operations for junior and senior wings.

Reviewed and assessed answer sheets from CBSE board examinations to uphold evaluation standards. Developed and implemented engaging lesson plans tailored to diverse student needs.

Managed multiple customer inquiries through chat support, maintaining professionalism and enhancing satisfaction. Efficiently handled customer complaints while maintaining professionalism, fostering trust.

Resolved escalated customer complaints via email, collaborating with teams to achieve timely resolution. Delivered customer support via email, addressing needs and resolving concerns to ensure satisfaction.

Pursued a Bachelor of Science degree at North East Frontier Technical University, Aalo, Arunachal Pradesh.

Earned a Bachelor of Technology in Electronics and Communication Engineering from Amity University, Noida, Uttar Pradesh.

Completed Higher Secondary Certificate (HSC) from DAV Public School, Delhi.

Completed Secondary School Certificate (SSC) from DAV Public School, Delhi.

Completed a one-year diploma in Spanish language from Instituto Cervantes.

Completed a one-month foundation course in yoga science for wellness from MDNIY.

Completed a Bachelor of Education degree at Kurukshetra University, Yamuna Nagar, Haryana.