At ACI Worldwide, I supported forecasting and annual budget preparation for the biller segment, an $818M revenue product line. Monthly variance analysis helped me identify a payment pattern compressing revenue; my quantified business impact analysis led leadership to launch a correction project.
I built and automated Power BI dashboards and Salesforce reports covering pipeline, revenue, renewals, and forecast accuracy. I also refined forecast adjustments by tracking customer go-live milestones with Sales Operations and Customer Success.
At ACI Worldwide, I increased renewals-segment revenue 18% by building a proactive contract renewal framework that was later adopted into the company’s standard playbook. I evaluated contract pricing and costs in Salesforce CPQ and partnered with Legal and Sales Operations on non-standard terms.
Earlier, at Prepay Nation Co., I analyzed market pricing and volume data to identify revenue opportunities and built dashboards to support expansion decisions. At Western Union Co., I managed a $30M+ portfolio of nearly 200 partner accounts, exceeded sales targets, and prepared financial and commercial risk reports.
