Barbara Hentges
@barbarahentges
Investigative and Records professional skilled in compliance, databases, and public records management.
United StatesWhat I'm looking for
I’m a detail-oriented Investigative and Records Professional with extensive experience in law enforcement support, insurance crime investigation, and public records management. I’m expert in database management, state compliance, and background investigations, with a proven track record of policy development and agency accreditation.
Across my roles, I’ve conducted comprehensive information retrieval, managed high-volume records and secure data entry, and ensured strict adherence to public records laws and recording statutes. I’ve also implemented and supported advanced records management systems, led accreditation and audit readiness, and provided investigative research and emergency dispatch operations when needed.
Experience
Work history, roles, and key accomplishments
Investigative Assistant
National Insurance Crime Bureau
Jan 2022 - Present (4 years 6 months)
Collaborates with insurance representatives and law enforcement to identify vehicles involved in criminal activity and supports criminal investigations through comprehensive information retrieval.
Remote Credentialing Analyst
AMN Healthcare
Jan 2021 - Jan 2021 (0 months)
Conducts background investigations and credentialing reviews for healthcare providers and performs high-volume, accurate data entry into secure databases for medical provider compliance.
Records Technician / Specialist
Multnomah County (DART)
Jan 2016 - Jan 2021 (5 years)
Reviews and records legal documents in accordance with state and local recording laws, responds to public records requests, and authors/updates departmental policy to ensure compliance with evolving state statutes.
Crime Analyst / Records Management
Gladstone Police Department
Jan 2007 - Jan 2015 (8 years)
Implements and manages records management systems to enhance crime analysis and departmental efficiency, and serves as agency LEDS representative and accreditation manager supporting audits, training, and policy overhaul.
Records Specialist
Gresham Police Department / Portland Police Bureau
Researches and fulfills complex public records requests under strict timelines and manages inquiries via phone and radio.
Public Safety Dispatcher
Gladstone 911
Processes emergency and non-emergency calls and ensures high-accuracy processing of police reports.
Emergency Dispatcher
Bureau of Emergency Communications
Manages police resources for multiple sectors within Multnomah County and coaches new employees.
Education
Degrees, certifications, and relevant coursework
Barbara hasn't added their education
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Availability
Location
United StatesAuthorized to work in
Job categories
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