Open to opportunities

Baliram User

@baliramuser

Message

Experienced Salesforce Developer and Administrator delivering scalable CRM solutions and integrations.

United States

Message

What I'm looking for

I seek a Salesforce Developer/Administrator role focused on integrations, CPQ, and automation within collaborative teams, with opportunities to lead projects and grow technically.

I am a Salesforce developer and administrator with over 10 years in IT and 8+ years focused on Salesforce, delivering scalable CRM solutions across finance, healthcare, security, and e-commerce.

I specialize in Salesforce customization, Apex, LWC, CPQ, integrations (Workday, MDH Boomi, ERP) and API work that streamlines processes and improves data flow.

My projects include CPQ implementations, Service Cloud deployments, and complex integrations using AWS Lambda, Omni-Channel, and asynchronous Apex; I drove a 50% reduction in manual tasks and a 30% boost in customer satisfaction on key engagements.

I prioritize secure, maintainable solutions, user adoption through training, and collaborative delivery with stakeholders to align technical work with business outcomes.

Experience

Work history, roles, and key accomplishments

Current

Salesforce Developer

Current

Bluethink Inc.

Oct 2021 - Present (3 years 10 months)

Develop and customize enterprise Salesforce solutions, leading integrations (AWS Lambda, MDH Boomi), CPQ and Omni-Channel implementations that automated processes and reduced manual tasks by 50% across case and pricing systems.

Salesforce CPQ Apex LWC AWS Lambda Boomi Integration Data Loader

Salesforce Administrator & Developer

BT IT Consulting

Mar 2015 - Sep 2021 (6 years 6 months)

Provided Salesforce administration and development across Sales and Service Clouds and Field Service, implementing Service Cloud for Altayer which increased customer satisfaction by 30%. Built CPQ and lead-to-order integrations and delivered production support, reporting, and user training to improve operational efficiency.