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Balaji B

@balajib2

QA Engineer at ThoughtFocus testing YANA’s AI conversations and refining prompts to reduce hallucinations.

India
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At ThoughtFocus Pvt Ltd, I support production releases for enterprise applications, designing and executing test cases across functional, regression, integration, and UAT testing. I also validate REST APIs with Postman and manage defects in Jira.

On YANA, I test end-to-end conversational workflows and validate AI responses for correctness, relevance, and business compliance. I refine prompts to reduce hallucinations, and I mentor QA engineers in SQL, API, and AI/LLM testing.

Experience

Work history, roles, and key accomplishments

TL
Current

Quality Assurance Engineer

ThoughtFocus Pvt Ltd

Oct 2021 - Present (5 years 1 month)

Supported 4 major production releases in the past year, designing and executing 350+ test cases per cycle across functional, regression, smoke, sanity, integration, system, and UAT testing. Validated AI-generated responses from LLM applications, refined prompts to reduce hallucinations, and mentored a team of 6-7 QA engineers.

Education

Degrees, certifications, and relevant coursework

ST

Sri Siddhartha Institute of Technology

Bachelor of Engineering, Electronics and Communication Engineering

Grade: 8.51

Bachelor of Engineering in Electronics and Communication Engineering with a GPA of 8.51, completed in October 2021.

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