Ayca Bal

Provided professional customer service and support through high-volume inbound and outbound calls, managing interactions with patients and healthcare professionals. Adapted communication style to diverse patients while maintaining professionalism and ensuring effective follow-up and adherence to quality standards.

Provided live interpretation services, facilitating communication between parties.

Managed order fulfillment, lead times, and product shipments while building strong relationships with manufacturers and distributors. Coordinated licensing of products in the territory, performed market analysis, and prepared necessary agreements such as CDA, LSA, and DSA.

Combined scientific knowledge with excellent writing skills for medical marketing campaigns, reading clinical data reports and extracting relevant information. Converted complex technical information into well-crafted articles for lay audiences and researched subject matter to position products as trustworthy.

Taught IB Biology to students, delivering curriculum and fostering understanding of biological concepts.

Taught biology to students, preparing lessons and assessments to support learning.

Coached basketball, developing players' skills and teamwork.

Managed laboratory operations and conducted research and development activities, including documentation of experiments and preparation of reports. Conducted specific experiments such as primer sequencing, gel electrophoresis, PCR, DNA sequencing, and DNA extraction.

Participated in an environmental protection project as a voluntary camp worker, contributing to conservation efforts.

Assisted in teaching tango dance, supporting lead instructor and helping students.

Activities and societies: Full Merit Scholarship; Player in Basketball Team; International Latin Sports and Tango Dancer; Board Member of Dance Club; Organizer of Dance Festivals.

Pursued a BSc in Genetics and Bioengineering, including a thesis on the effects of nicotinamide-induced inhibition of protein deacetylation on neuronal differentiation.

Completed an English preparatory program.

Completed secondary education at an Anatolian high school.