Aviral Ahuja
@aviralahuja
I build production AI systems that improve retention and automate enterprise workflows.
GermanyWhat I'm looking for
At VOIS, I build production AI systems for Vodafone, from an agentic journey-simulation framework for multi-channel customer experiences to a Generative AI ID extraction system processing about 850,000 documents each month.
My HITL workflow reduced manual document review below 10% and cut operational costs by 75%. I’ve also deployed retention, credit-risk, and churn models that improved rNPS, increased retention by 16%, reduced churn by 24%, and saved credit exposure.
Previously at HCL Technologies, I developed NLP-based ESG risk scoring and predictive maintenance systems. I bring 11+ years in IT and 7+ years building scalable ML, MLOps, and cloud-native AI systems.
Experience
Work history, roles, and key accomplishments
Sr. Data Scientist
VOIS (Vodafone Intelligent Solutions)
Aug 2022 - Present (4 years 1 month)
Spearheaded an Agentic AI journey-simulation framework using 4 specialized LLM agents to evaluate multi-channel interactions and deliver actionable alternative journeys for CX optimization. Architected an end-to-end Generative AI ID extraction system processing ~850K documents monthly, reducing manual review below 10% and operational costs by 75%.
Built an NLP-based ESG risk scoring pipeline analyzing 250+ suppliers, cutting manual analyst effort by ~60% and saving $35K annually. Formulated an ARIMA/SARIMA predictive maintenance system covering ~20K MS-SCOM servers, improving system availability by 16% and reducing false-positive on-call alerts by 13%.
Managed enterprise batch operations and automated workflow scheduling using IBM Tivoli Workload Scheduler, building core capabilities in enterprise SQL, Java, and Linux administration.
Education
Degrees, certifications, and relevant coursework
Lovely Professional University
Bachelor of Technology, Engineering
2010 - 2014
Bachelor of Technology in Engineering from Lovely Professional University, India, from 2010 to 2014.
Availability
Location
GermanyAuthorized to work in
Social media
Skills
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