Atikah User

Coordinated regional and international projects, tracking timelines and priorities, and prepared progress reports using Excel pivot tables. Managed governance, project reviews, events, and congress initiatives.

Managed B2B client accounts and projects from kickoff to delivery, leading a team of 4-5 and ensuring alignment on scope, timelines, and deliverables. Delivered projects using Agile and Waterfall methodologies and rolled out a centralized project management tool.

Managed multiple concurrent projects for B2B and B2C clients, including Sunway University, Domino's Pizza, and British Council Malaysia. Led website revamp projects, introduced company-wide SOPs and automation workflows, and trained interns and new joiners.

Coordinated logistics, budgets, timelines, and deliverables for large-scale events, including SICA 2019 and Seminar CIDB MACC 2019. Managed client and stakeholder relationships on government-linked projects and built a supplier network.

Grade: First-Class Honours

Bachelor of Creative Technology (Hons.) in Arts Industry with First-Class Honours, majoring in Project Management, Sponsorship, and Event Management.

Diploma in Creative Art Industry with relevant coursework in Project Management.

Earned the ClickUp Intermediate Certificate in September 2023.

Completed the Introduction to Artificial Intelligence (AI) course in September 2024.