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astrid melissa escobar nunez astrid melissa escobar nunez

@astridmelissaescobar

Senior bilingual legal and administrative professional specializing in personal injury case management.

Spain
Message

What I'm looking for

I seek a role where I can manage personal injury caseloads, improve workflows, provide bilingual client advocacy, and develop training and compliance resources.

I am a detail-oriented, strategic legal professional with extensive experience managing personal injury caseloads from intake through resolution. I excel at coordinating medical records, insurance claims, and settlement negotiations while ensuring timely documentation and legal compliance.

I provide bilingual (English–Spanish) client advocacy and act as a primary liaison between attorneys, clients, and medical providers, communicating with clarity and empathy. My work emphasizes accessibility for Spanish-speaking clients and cross-cultural collaboration.

I design and implement streamlined workflows, SOPs, and training materials that reduce administrative delays and improve team efficiency and client satisfaction. I have supported family law, immigration, and workers' compensation matters and developed compliance resources for contractor licensing.

I hold a law-related degree and have completed professional development in legal communication, case management, HIPAA/PHI, insurance certification, and cross-cultural negotiation. I bring strong organizational leadership, instructional design skills, and a commitment to continuous improvement.

Experience

Work history, roles, and key accomplishments

AD
Current

Case Manager

Accident Defenders

Jan 2025 - Present (1 year 2 months)

Manage personal injury cases from intake through resolution, coordinating medical records, insurance claims, and settlement negotiations while improving workflows to reduce administrative delays and enhance client satisfaction.

Education

Degrees, certifications, and relevant coursework

UC

Universidad José Simeón Cañas

Law

2006 - 2011

Activities and societies: Professional development: Advanced Legal Communication Workshops; Case Management & Compliance Training; Cross-Cultural Negotiation Seminars; HIPAA, PHI, and Insurance Certification and active learning.

Completed undergraduate studies at Universidad José Simeón Cañas from 2006 to 2011.

Tech stack

Software and tools used professionally

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