I am an experienced Technical Writer with over 5 years of experience in creating and editing technical content. I hold a Master's degree in Media & Communication Studies and a Bachelor's degree in Electronics & Communications Engineering. I am C1-level certified in English and A1-level certified in French. Throughout my career, I have worked with top companies like Hexagon Capability Microsoft Office Centre India and HCL Technologies, gaining expertise in tools such as Adobe FrameMaker, Author-IT, MadCap Flare, and AcceleratorKMS.
At Hexagon Capability Microsoft Office Centre India, I wrote and edited technical content including installation guides, API guides, and Release Notes using Author-it. I collaborated with subject matter experts and developers to understand newly released updates and enhancements. I also attended meetings and product demo calls, performed L4 editing, and implemented reviewer comments. Additionally, I have experience in working with tools like JIRA, Confluence, Camtasia, SharePoint, Rally, Git & GitHub, AcceleratorKMS, AcceleratorLXP, Google Docs, Adobe Acrobat PDF, Slack, Zoom, Cisco WebEx, and Microsoft Teams.
During my tenure at HCL Technologies, I worked as a Technical Writer for Cisco Systems, Inc. I created and modified project-related SharePoint/Confluence pages and picked up US/DE Writer Tasks from Rally. I also prepared presentations, participated in scrums, and developed training manuals and workbooks. I have a strong command of languages like English, Malayalam, Kannada, and Hindi.
In addition to my professional experience, I have completed courses in English Grammar, Proposal Writing, and Content Writing. I have also participated in strategy meetings, coordinated with subject matter experts, proofread and edited content, and collaborated with cross-functional teams for content creation. I have developed training manuals and workbooks, created and edited content for online marketing and training programs, and worked on proposals.