@ashwinikuwar
Software Engineer in Production Support at LTM, monitoring AutoSys batch jobs and validating data with SQL in banking.
IndiaAt LTM, I monitored AutoSys jobs and their dependencies, calendars, run windows, alerts, and status for Citizens Bank batch support activities. I also performed initial issue checks and SQL-based data validation.
I created and tracked incidents and service requests in ServiceNow, and supported escalations, bridge-call practices, and production support documentation. In my projects, I designed a relational database with SQL and built an interactive Power BI dashboard to analyze e-commerce sales.
Work history, roles, and key accomplishments
LTM
Monitored scheduled AutoSys jobs and performed SQL-based data validation for batch support. Created and escalated incidents in ServiceNow and applied Linux/Unix fundamentals for troubleshooting.
Degrees, certifications, and relevant coursework
Bachelor of Science, Computer Science
Grade: CGPA: 8.34
Pursued a Bachelor of Science in Computer Science, achieving a CGPA of 8.34.
Introduction to Data Analytics, Data Analytics
Completed the Introduction to Data Analytics certification.
Introduction to SQL, SQL
Completed the Introduction to SQL certification.
Zero to Hero in Power BI, Power BI
Completed the Zero to Hero in Power BI certification.
Software and tools used professionally
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