Ashley Spainhour

I'm preparing to support accurate, compliant healthcare operations through medical billing and coding, including ICD-10-CM/PCS, CPT, HCPCS Level II, insurance billing, reimbursement, and electronic health records.

At UPS International Shipping Resolution Group, I helped domestic and international customers locate packages, resolve delivery issues, process customs documents, collect payments, and support claims. My work required clear communication, attention to detail, and coordination with customs brokers, import/export teams, and global staff.

I've also led hospitality teams at Caesars Southern Indiana Casino and handled high-volume delivery and package operations at the United States Postal Service. I bring a calm, adaptable approach to fast-paced work while protecting privacy and maintaining accuracy under pressure.