Ashley Bolding
@ashleybolding
Creative graphic designer and social media manager with 10+ years delivering client-focused visual content.
United StatesWhat I'm looking for
I am a creative professional with 10+ years of experience in graphic design, social media management, and customer support, combining artistic vision with business goals to drive brand engagement and satisfaction. I have a strong track record delivering custom presentations, infographics, videos, product art, and marketing visuals that align with client branding and campaign objectives.
I consistently maintain high client satisfaction (95%+ in recent customer support work), grow audiences organically through strategic content, and coordinate projects end-to-end using collaboration and CRM tools. I am recognized for outstanding client support and for designing campaigns that reach large audiences while improving support efficiency.
Experience
Work history, roles, and key accomplishments
Graphic Designer & Social Media Manager
Freelance
Jan 2009 - Present (17 years 5 months)
Designed product labels, album covers, event flyers and managed Instagram, Twitter, and Facebook accounts with 3–10 posts daily, growing audiences organically through consistent posting and repurposed content.
Customer Support Agent & Designer
Visme
Jan 2022 - Jan 2025 (3 years)
Provided live chat and email support maintaining a 95%+ satisfaction rate while designing custom presentations, infographics, videos, and interactive slide decks for corporate and sports clients.
Social Media Manager & Virtual Assistant
Rajdulari Music
Jan 2017 - Jan 2020 (3 years)
Coordinated artist performances, managed schedules and contracts, created promotional content and executed ad campaigns to increase engagement across social platforms.
Facebook Moderator & Support Agent
Replika AI
Jan 2017 - Jan 2018 (1 year)
Monitored and moderated user-generated content and provided customer support, reducing support requests by proactively resolving issues via social media and email.
Barista
Starbucks
Jan 2009 - Jan 2012 (3 years)
Delivered customer service in a high-volume environment, trained team members and optimized workflows to reduce peak-hour wait times.
Education
Degrees, certifications, and relevant coursework
University of Maine
Bachelor of Science
2014 -
Bachelor of Science program at the University of Maine, listed as in progress between 2014 and 2016.
Thornton Academy
High School Diploma, General Studies
2005 - 2009
High School Diploma from Thornton Academy completed between 2005 and 2009.
Availability
Location
United StatesAuthorized to work in
Job categories
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