At ITR Consulting, I analysed incoming client requests and operational data, capturing and categorising information while coordinating between business and delivery teams.
I worked with strategy and technical stakeholders to translate business needs into functional requirements. I also prepared process notes and requirement summaries to support reporting and operational tracking.
At Digitotal, I collected, cleaned, and analysed marketing and operational data for decision-making, campaign planning, and performance reporting.
I built interactive dashboards and automated reports using Excel and Power BI. In my projects, I created a sales performance dashboard with Power BI, Power Query Editor, and DAX, and an Excel dashboard for coffee shop sales.
