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AS@arunksajeev
VxRail Technical Support Engineer 2 | VMware Certified Professional
IndiaA technically astute and competent individual with over 6 years of experience in VMware and Windows Server Administration, with specialization in VxRail, vSphere, VMware Horizon, App Volumes, Hypervisor, and Backup Solutions. Seeking career advancement with an esteemed organization to leverage my expertise to deliver top-notch technical support, resolving complex issues, and continuously enhancing my skills to ensure the seamless operation of cutting-edge IT infrastructure.
Work history, roles, and key accomplishments
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Dell Technologies
Jan 2023 - Present (2 years 10 months)
Delivering Expert Troubleshooting Support: Providing continuous technical support to enterprise-level clients, addressing VxRail and VMware-powered infrastructure hosting major OS platforms, resolving issues efficiently.
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Issue Ownership: Taking ownership of customer issues reported, ensuring resolution by researching, diagnosing, troubleshooting, and identifying solutions to resolve customer
Infrastructure Management: Spearheaded the entire Windows Infrastructure, overseeing Servers and VDI systems, effectively managing over 100 ESXi servers, and facilitating around 5000 user VMs.
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Performance Monitoring: Vigilantly monitored VMs and ESXi servers using the virtual center, ensuring peak system performance.
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Virtual Machine Expertise: Demonstrated proficiency in creating and managing
Degrees, certifications, and relevant coursework
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