Open to opportunities

Arthur Russell

@arthurrussell

Message

Dedicated assistant manager with strong customer service skills.

United States

Message

What I'm looking for

I am looking for a role that allows me to leverage my customer service skills and leadership experience in a supportive and growth-oriented environment.

My name is Arthur Russell Jr., and I am passionate about supporting business operations through exceptional customer service and effective problem-solving. With a strong educational background and a GPA of 3.70 from Paxon School for Advanced Studies, I have developed a solid foundation in communication and functional skills that I apply in my professional roles.

In my current position as an Assistant Manager at McDonald's, I have successfully implemented new procedures that improved efficiency and streamlined operations. My leadership experience includes guiding a team to exceed sales goals while ensuring safety and cleanliness standards are met, all while maintaining high levels of customer satisfaction. I am eager to bring my skills and experience to a new opportunity where I can continue to grow and contribute to a dynamic team.

Experience

Work history, roles, and key accomplishments

Current

Assistant Manager

Current

McDonalds

Oct 2021 - Present (3 years 8 months)

As an Assistant Manager, I implemented new procedures that improved operational efficiency and streamlined processes. I focused on exceptional customer service and supported staff in achieving business objectives.

Customer Service Team Leadership Communication Staff Training Process Improvement

Lead Salesperson

Vector Marketing

Jul 2021 - Jul 2022 (1 year)

In my role as Lead Salesperson, I successfully led a team to exceed sales goals while ensuring high standards of safety and cleanliness. My focus was on maintaining excellent customer satisfaction.

Sales Leadership Customer Satisfaction Team Management Sales Strategy Communication

Sales Associate

Walmart

Sep 2018 - Aug 2021 (2 years 11 months)

As a Sales Associate, I provided exceptional customer service and assisted in maintaining store organization and cleanliness. I was responsible for data entry and financial auditing tasks.

Customer Service Data Entry Financial Audit Inventory Management Communication

Education

Degrees, certifications, and relevant coursework

Paxon School for Advanced Studies

High School Diploma, General Studies

Grade: 3.70

My primary objective is to support the functioning of business operations by ensuring exceptional customer service, provide troubleshooting solutions, and provide support to staff members as needed.