Arthur Ribett
@arthurribett
I support and test public-sector ERP tax systems, resolving client issues and signing off releases.
What I'm looking for
At E&L Produções de Software, I support public-sector clients using the GPI ERP, diagnosing errors, resolving first-level issues, and guiding users through municipal tax, filing, collection, and bookkeeping routines. I was promoted from Customer Support to Quality Assurance Analyst in three months, the fastest promotion in the company’s history.
I now own functional testing and release sign-off before deployment, reproduce and document defects for development, and generate application builds with Maven. I’ve also led automation, design, and digital-presence engagements for domestic and international clients in English, and co-founded businesses in automation and e-commerce.
Experience
Work history, roles, and key accomplishments
Technical Support & Quality Assurance
E&L Produções de Software
Mar 2026 - Present (6 months)
Promoted from Customer Support to QA Analyst in 3 months, the fastest promotion on record. Provides first-level support via phone, ticket, and remote access, and owns functional testing and release sign-off for municipal tax ERP systems.
Education
Degrees, certifications, and relevant coursework
Higher education
Bachelor's Degree, General Studies
2026 -
Started higher education in 2026.
Secondary education
High School Diploma, General Studies
Completed secondary education in 2025.
Availability
Location
Authorized to work in
Job categories
Skills
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