At Revolut, I perform end-to-end QC reviews of FinCrime cases across KYC/KYB onboarding, CDD, screening, and fraud. I check work against SOPs and risk frameworks, including whether enhanced due diligence on higher-risk clients is accurate and fully documented.
I investigate escalations, near-misses, and recurring errors to support root cause analysis. I also analyze QC scores and error rates, then share structured feedback with FinCrime team leads to inform SOP and training updates.
At Revolut, I track AI accuracy and contribute to prompt design and testing, including work on scoring, anomaly flagging, and exception triage. I maintain QC criteria and scoring rubrics as AML and KYC requirements change.
Previously, at Teleperformance (TP DIBS International), I conducted quality assurance across financial operations, supported calibration sessions, and used advanced Excel for QC reports and trend analysis. My earlier roles at Eyemyeye and HDFC Bank gave me experience with compliance reviews, operational records, and customer due diligence.
