
arnaldo galate
@arnaldogalate
Business Intelligence Analyst at RDC Viagens building SQL models and Power BI dashboards that automate customer outreach and sales reporting.
What I'm looking for
At RDC Viagens, I build reusable SQL models and connect them to Hablla CRM through APIs and webhooks, automating customer outreach after cancellations. I also build and maintain Power BI reports for leadership and designed a weighted consultant recognition scorecard.
At PanoCap, I replaced paper scrap logs with a digital reporting flow that reduced factory scrap by 40%, and built an inventory app that cut pallet search time from about 20 minutes to about 4. Earlier, I worked in quality and process improvement, building tracking dashboards and working with ISO 9001 processes.
Experience
Work history, roles, and key accomplishments
Business Intelligence Analyst
RDC Viagens
May 2025 - Present (1 year 5 months)
Built reusable SQL data models refreshed daily and connected to the Hablla CRM via API and webhook, automating customer outreach. Developed Power BI dashboards for leadership and led the rollout of the Hablla CRM across multiple teams.
Data Analyst (Junior)
PanoCap
Sep 2024 - Apr 2025 (7 months)
Replaced weekly paper scrap logs with a digital flow, reducing factory scrap by 40%. Built a Power Apps inventory app with SharePoint and TOTVS ERP integration, cutting pallet search time from about 20 minutes to about 4.
Quality Analyst (Junior)
PanoCap
Jan 2023 - Jul 2024 (1 year 6 months)
Built nonconformance-tracking dashboards and managed ISO 9001 documents and processes. Applied PDCA, 8D, and 5S methodologies with SAP and MES data.
Quality Analyst (Junior)
Açofer
Jan 2022 - Dec 2023 (1 year 11 months)
Built nonconformance-tracking dashboards and managed ISO 9001 documents and processes. Applied PDCA, 8D, and 5S methodologies with SAP and MES data.
Quality Assurance Intern
Gerdau
Mar 2021 - Jan 2022 (10 months)
Built nonconformance-tracking dashboards and managed ISO 9001 documents and processes. Applied PDCA, 8D, and 5S methodologies with SAP and MES data.
Education
Degrees, certifications, and relevant coursework
Universidade Virtual do Estado de São Paulo
Bachelor of Science, Information Technology
B.Sc. in Information Technology from UNIVESP, in progress with expected completion in 2027.
Universidade Federal de São Paulo
Bachelor of Science, Science and Technology
2016 - 2022
B.Sc. in Science and Technology with emphasis on Materials Engineering from UNIFESP, completed in 2022.
Availability
Location
Authorized to work in
Salary expectations
Social media
Job categories
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